🛒 Order & Return Policy — Vaghaa.com

At Vaghaa.com, we take pride in offering you beautifully crafted, handmade products created by skilled Indian women artisans. Our goal is to make sure your shopping experience is smooth, secure, and satisfying.

✅ Order Process

• Once your order is placed on Vaghaa.com, you will receive an email confirmation with your order details.
• Orders are typically processed within 1-2 business days.
• Delivery timelines vary based on your location but generally range from 3-7 business days within India.
• You will receive shipping confirmation and tracking information once your order has been dispatched.

🔁 Return Policy

We want you to love your purchase! However, if you are not fully satisfied, here’s how returns work:

• Products can be returned within 7 days of delivery.
• The item must be unused, undamaged, and in its original packaging.
• Customized or handmade items are non-returnable unless damaged or defective upon arrival.
• For eligible returns, the refund will be processed once the item is received and inspected.

💡 Return Steps

1. Contact our support team at [email protected] within 7 days of receiving your order.
2. Mention your Order ID and the reason for return.
3. Our team will guide you through the return process.
4. Once approved, ship the product back to the address provided.
5. Refunds are processed within 5-7 business days after the returned product is received and approved.

⚠️ Important Notes

• Damaged or defective items must be reported within 48 hours of delivery.
• Shipping charges are non-refundable unless the return is due to a mistake from our end.
• Vaghaa.com reserves the right to reject returns if the product is found to be used or intentionally damaged.

💌 Contact Us

For any queries or concerns related to orders or returns, feel free to reach out:

📧 Email: [email protected]
📞 Customer Care: +91 8000031783